Q1: What are your terms of payment?
A: Paypal, Western Union, T/T in advance and L/C(500pcs), T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q2: What are your terms of delivery?
A: If sample & small order is On EXW if bulk order(300-500pcs) is FOB SZ or HK.
Q3: How about your delivery time?
A: Generally, The specific delivery time depends on the items and the quantity of your order.3-5 days for samples or small order, Bulk order for 25-30days after receiving payment.
Q4: Can you produce according to the samples?
A: Yes, we can produce your samples or technical drawings. We can build the molds and fixtures.
Q5: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q6: Do you test all your goods before delivery?
A: Yes, we have a 100% test before delivery.
Q7: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive prices to ensure our customer's benefit; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q8: What is the warranty?
A: We are responsible for replacing a new unit or repairing it within one year if there are any faults with the units. exclude human damage. Meanwhile, if the problems can be fixed by the customer per se, then we will provide technical service.
